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REGISTRATION

GENERAL SESSION

BREAKOUT SESSIONS


ON THE ROAD WITH YAC


YOUNG AGENTS GOLF TOURNAMENT



YOUNG AGENTS LUNCHEON



THURSDAY NIGHT OPENING PARTY

BUSINESS & AWARDS BRUNCH

EXHIBIT HALL

COMPANY HOSPITALITY FUNCTIONS

SPONSORS

ROSEN SHINGLE CREEK RESORT

CONVENTION
PROGRAM
ADVERTISING CONTRACT

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"He who hesitates is not only lost…but probably miles from the next exit!" — Unknown

Even though the road to Convention is still being built, we have several speakers confirmed and Rosen Shingle Creek Resort is ready to take your room reservation. Stop! Look! Listen! FAIA's 107th Anniversary Convention & Education Symposium, June 9–11, at the Rosen Shingle Creek Resort is the intersection we all need to meet.

On this highway, you will find the industry's best speakers, the largest Exhibit Hall, more networking opportunities, and great entertainment. As a business leader, your mission is to keep your organization focused. FAIA's Convention can help you meet that challenge in today's competitive and ever-changing environment. When our times are difficult and perplexing, so, too, are they challenging and filled with opportunity.

NO DETOURS…register with FAIA and reserve your room at the Rosen Shingle Creek Resort today!!!


PREVIEW OF CONVENTION SPEAKERS AND EVENTS

There is no traffic congestion here you have to worry about. You'll learn from others' ideas throughout the Convention. You'll gain insights from strategic communication that will help you become more valuable to your agency or company and better prepare you for the future on the insurance roadway.


General Session

We've got the green light to let you know that our closing speaker for Friday's General Session is Warrick Dunn! Dunn's career highlights are many (and we'll tell you about them), but it's his own personal Road To Recovery message that will give you the best understanding of the man that Warrick Dunn is. When Dunn was 18 years old, his mother, an off-duty police officer, was murdered during a robbery, leaving Dunn and his grandmother to raise his five younger siblings. After signing an NFL contract, Dunn moved his siblings from Louisiana to Tampa where he could come home after practice to make sure they had done their homework, cleaned their rooms, and were fed well. This was hardly the ritzy lifestyle most NFL rookies experienced.

To help struggling single mothers, Dunn established the Warrick Dunn Foundation and the Homes for the Holidays program, which helps single mothers purchase homes. The program buys homes through a down payment provided by Dunn. Dunn's goal is to help these mothers realize the dream that his mother was not able to give to him and his siblings…to own their own home.

Dunn's career highlights include:

  • Three-time Pro Bowl section
  • Only the sixth player in NFL history with more than 10,000 yards rushing and 500 receptions during his career
  • Selected by the Heisman Trophy Trust as the 2010 recipient of the Heisman Humanitarian Award
  • Recipient of the 2009 Bart Starr Award
  • 2008 World Sports Humanitarian Hall of Fame inductee
  • 2004 Walter Payton NFL Man of the Year

Dunn will speak on Friday, June 10, during FAIA's General Session. He's just one of the great speakers we have traveling on our Road To Recovery! FAIA's 107th Anniversary Convention & Education Symposium is June 9–11, 2011, at the Rosen Shingle Creek Resort. No detours here!


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Breakout Sessions

Your roadmap to success begins on Wednesday afternoon and continues through Saturday with the breakout sessions! Remember, it's what you learn after you know it all that really counts and FAIA's breakout sessions not only help you meet the continuing education requirements, but these sessions will help you sharpen your skills and increase your knowledge, thereby raising your level of productivity, growth, and profit. Plus, the real payoff is that FAIA's breakout sessions are fun, too! Here's a glimpse of some of the sessions we have planned.

Insurance Pot Holes Along The Road To Recovery with David Thompson, CPCU, AAI, API. As many consumers traveled down the road to recovery over the past few years, they knowingly and unknowingly created significant "pot holes" in their insurance protection. As the recovery is underway for some, it's time to step back and see what changes need to be made to coverages that were dropped, decreased, or neglected. Your "Chief Truck Driver" along the roadway is FAIA's David Thompson who is licensed (and insured) to drive you down the roadway and help avoid these pot holes. Just a few of the pot holes David will look at are the lack of uninsured motorist coverage, undervaluation on property policies, auto med-pay coverage, the lack of ordinance and law coverage, workers' compensation (who counts and who doesn't), vacancy issues on personal and commercial lines policies, "favorable lease" pitfalls, "boomerang kids," and much more. Not only will you learn to avoid insurance pot holes, you may also earn prizes from a truck stop along the "Road to Recovery!" "Learn and earn." Sounds like a great day! This session has been approved by the DFS for three (3) hours of continuing education credits (intermediate) CE #75254, CE0220—General Lines Property & Casualty; CE #75255, CE0324—Adjuster Optional.

Dividing The Insurance Dollar with Jay Williams. As an agent, you not only sell insurance, you're also an insurance consumer. As such, you must wonder from time to time where your insurance dollar goes. This class will not only help you with the answer to that question, it will also give you the information to answer it for your customers. Jay Williams, president of Bankers Underwriters, Inc., and Bankers Employer Services, Inc., will slice the "insurance dollar pie" and serve it to you. And what happens when you run out of pie? Come to the class and find out. This session has been approved by the DFS for two (2) hours of continuing education credits (intermediate) CE #73177, CE0220—General Lines Property & Casualty.

The Truth and Trauma of a Hurricane Insurance Claim—Through the Adjuster's Eyes with Mark Phillips, Risk Assessment & Transfer International. Examining the fiduciary and liability exposures of officers and directors in a condominium association as displayed in the Case Study—Ms. Sally Somebody. The large loss adjuster displays how poor preparation of insurance documents, building records, and shoddy board performance produces a catastrophic denial of coverage. Every agent needs to thoroughly understand the adjusting protocols and methods used in the large loss claims process. Understanding the "Duties of the Insured in the Event of Loss" and how these loss adjusting requirements bind the insured to crucial levels of performance after a large loss will equip you to advise and prepare your clients ahead of catastrophic loss events.

Understanding the OIR 1802 Form Questions with William H. York, president WHYork Consulting. The OIR 1802 Form is used to identify building features that may qualify homeowners for Wind Mitigation Credits. There have been many questions by agents, homeowners, inspectors and others regarding the "correct" answers to the questions. This class will review some of the most common problems encountered by agents when dealing with homeowners, inspectors, and underwriting departments. This class material was extracted from the material used in a seven-hour inspector class, which has won support from several major carriers and a number of smaller ones. Come, bring your questions and get them answered by one of the most experienced individuals involved with the "Form."

Doing the Right Thing with FAIA Instructor Bill Perkins, AAI. It could be said that ethics is the pursuit of the "right thing." But how do you know it's right? Are there criteria; and if so, what are they? This three-hour ethics course is meant to explore the issue of doing the right thing. Join us. It may be just the right thing to do. This class has also been approved by IRMI® for Reaccreditation Credit for those with a CRIS designation. Note: This class was taught in 2010. This session has been approved by the DFS for three (3) hours of continuing education credits (intermediate) CE #71157, CE9908—Ethics for Agents; CE #71158 , CE0324—Adjuster Ethics.

2011 Legislative Roundup with FAIA Instructor Bill Perkins, AAI, FAIA Director of Governmental Affairs and General Counsel Laura Pearce, and FAIA Director of Political Affairs Kyle Ulrich, CAE. The purpose of this four-hour CE approved class is to provide you with an understanding of the 2011 legislative efforts that impact the Florida insurance industry. Information will be provided to describe what laws were passed, what legislation was defeated, and what the future may hold for upcoming legislative initiatives. Discussions will include how the legislation will affect you, your clients, and your agency.

E&O 2011—Learning from the Past with David Thompson, CPCU, AAI, API. By looking at what "went south" in the past, we are able to learn how to prevent the same mistake again; that's the focus of this errors and omissions class. Over the span of four hours, we will look at actual E&O claims, dig into the issue, and make recommendations on how to avoid the same problem again. Using actual (anonymous) claims, we will focus on what could have been done differently to avoid a future claim. Come prepared to share your "horror stories" as well as "success stories," too. This session has been approved by the DFS for four (4) hours of continuing education credits (intermediate) CE #75060, CE – Generic Life, General Lines, and Title.

Contractual Liability and Additional Insureds with David M. Sanborn, CPCU, president of Risk & Insurance Education, Inc. It seems like everyone is trying to transfer their liabilities to someone else. Often individuals and businesses enter into contracts and agreements with others. These agreements frequently require one party to become responsible for many things via indemnification agreements and other means. Additional insured endorsements are generally required. Some of these assumptions/transfers are insured or insurable and some of them are not! Often the agent/broker/company person must react quickly and often becomes concerned about what has really happened!? This session will be spent on bringing you up to date with the latest trends and changes in the areas of "risk transfers," including changes with the 12/07 CGL and the 7/04 Additional Insured endorsements.

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On the Road with YAC

Young Agents Golf Tournament. Hard hats are not needed! Lace up your golf shoes to participate in the YAC Golf Tournament, Wednesday, June 8 at Rosen Shingle Creek Golf Club. This year's scramble tournament will once again support the Folds of Honor Foundation, a legacy foundation with a mission to empower deserving military families with educational support and opportunities by providing generation-impacting scholarships to spouses and children of service members disabled or killed as a result of their military service to our nation. Your participation will help support an ongoing tribute to our brave men and women who have given so much for us. Click here to register for the golf tournament.

Young Agents Luncheon (by invitation only). The YAC Luncheon is held on Friday, June 10. Young agents attending this luncheon will recharge their batteries and travel with their fellow YACs on this road that knows no end.

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Thursday's Opening Night Party

FAIA's Thursday Night Party is still under construction, but you can bet it will be a fun and entertaining night with music and activities for all ages.

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Saturday's Business & Awards Brunch

During Saturday's Business & Awards Brunch, we will conduct the business of installing our officers and directors. We'll also hear from FAIA Chairman-Elect Cindy Webster, on her vision for the future of FAIA and what she hopes to accomplish during her year as chairman. We'll also give out some well-deserved awards.

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Registration

Registration is easy. Go to Convention and register online. You can also print out a registration form to fax with your credit card number or mail with a check!

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Exhibit Hall

STOP! LOOK! LISTEN! FAIA's Exhibit Hall is the largest tradeshow in the insurance industry and FAIA's 107th Anniversary Convention & Education Convention will showcase all of the insurance industry's best by bringing together more than 250 exhibitors, displaying the products and services you need to perform more efficiently and effectively. No speeding allowed on the Exhibit Hall freeway! Take your time and benefit from this face-to-face encounter to bring you up to date on the latest trends and developments in the insurance industry. And you'll have fun, too, with lots of food, including a complimentary lunch on Thursday, an ice cream break, a beverage break, plus lots of entertainment! We'll once again feature the Demo Area where exhibitors will demonstrate the products and services you want to learn more about.

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Company Hospitality Funtions

Companies have already started booking their travel plans for hospitality events for our 2011 event. Hospitality functions are a chief ingredient in the success of FAIA Conventions. Many are already planning spectacular functions you don't want to miss.

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Sponsors

These STREETWISE COMMUNICATORS have helped us bring you FAIA's 107th Anniversary Convention & Education Symposium.
Our special thanks go out to each and every sponsor!
For sponsorship information, contact Cindy Molnar at cmolnar@faia.com or visit the FAIA website!

Frontline Homeowners Insurance
National Risk Solutions
United Property & Casualty Insurance Company
Westport Insurance Corporation/Swiss Re
Zenith Insurance Company

YAC Sponsors
Westport Insurance Corporation/Swiss Re
Rosen Shingle Creek Resort & Golf Club

The Rosen Shingle Creek in Orlando is one of Central Florida's newest and most luxurious meeting destinations. The history of Shingle Creek reveals the captivating tale of how its majestic cypress trees provided some much needed shelter for early settlers and their homes. Today, their stunning grand lobby welcomes you into a world of lavish choices, complete with luxury accommodations, enticing restaurants, and a championship golf course. To learn more about the resort and take a virtual tour, go to www.rosenshinglecreek.com.

Your registration does not include hotel reservations. You are responsible for making your own hotel accommodations. For hotel reservations, call Rosen Shingle Creek at 1-866-996-6338. Mention FAIA to receive the special group rate of $190 plus applicable taxes ($213.80). You may also book your room online at www.faia.com. Room reservations include complimentary self-parking. The room cut-off is Monday, May 16, 2011, or until all rooms in the FAIA block have been filled. After May 16, the hotel will release all unreserved rooms for sale to the public. Valet parking is also available for $18.00 all day or $20 overnight. Check–in time is after 3:00 p.m. Check out time is 11:00 a.m.

All lanes are open and you have the green light to travel on this road to recovery! The path of our lives is determined by the myriad of choices we make every day. Our decisions both large and small affect every aspect of our existence. The road you have been traveling may not be the direction you need to be on for your future success. Hop in the car with us and travel to FAIA's 107th Anniversary Convention & Education Symposium! Go to www.FAIA.com and register today.

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For registration questions contact Ashlee Jessup at ajessup@faia.com or 850-893-4155 ext. 331
For exhibitor questions contact Melissa Weaver at mweaver@faia.com or 850-893-4155 ext. 350
For program questions contact Cindy Molnar at cmolnar@faia.com or 850-893-4155 ext. 352