Whether you are looking to fulfill CE requirements or receive updates on the industry's top trends, Breakout Sessions, which begin Wednesday afternoon and continue through Friday, have you covered. Many presentations and handouts will be available for download through the Convention app, accessible from any device. Check back often for additional offerings!
Active Threat Response and Resiliency Development
with David Udulutch, law enforcement instructor and former police officer
It seems as if we hear news of an active shooter every couple of weeks. As a result of increased public awareness, many have asked what they can do to protect themselves and reduce the danger. David will present the Avoid, Deny, and Defend strategy, and easy to remember method for civilians of all ages.
Building a Thriving Agency for the Future
for agency principals only
with Chris Burand, president and owner, Burand & Associates, LLC
The agent’s role in the distribution of insurance is transforming. This role is under pressure from many angles including technology, carrier requirements, and most importantly, consumer expectations.
Chris will cover how “InsureTech” agents and brokers are being developed to meet customer expectations, how carriers are addressing, often owning, these new InsureTech agencies, and how regular agencies that execute on the basic fundamentals that underpin technology can decrease their E&O exposures, increase customer engagement, and increase sales.
Coverage Disputes Between Thompson & Boggs: You Be the Judge
with David Thompson, CPCU, AAI, API, CRIS, FAIA instructor; and Chris Boggs, CPCU, executive director of the Big "I" Virtual University
Join these feisty insurance nerds for an interactive and lively session where a variety of subjects will be discussed…and likely debated. Just a few of the topics include: tenant improvements and fixtures, BAP rental cars, business income and extra expense, certificates of insurance, business use under the PAP, ordinance and law, named insureds vs. “an” insured, flood insurance and more.
E&O 2019
with David Thompson, CPCU, AAI, API, CRIS​, FAIA instructor; Blake Sando, partner, Cole, Scott & Kissane, P.A.; Lauren Fallick, partner, Haber Law; and Robert Norberg, president, Arden Insurance & Associates.
David brings in two “hired guns” and an agent in the trenches to examine Errors & Omissions from three different perspectives: the agent, the defense attorney, and the plaintiff’s attorney.
Embracing Directors’ and Officers’ Liability Insurance and Understanding Claims Potential
with Dick Clark, proprietor, Dick Clarke Insurance Answers
D&O insurance is becoming more important as executives realize all that is at stake in making corporate decisions. Dick will use recent events to illustrate how D&O exposure is really "the story behind the headlines." Dick will discuss market conditions and use practical examples to help agents make the case for the increasing importance of this coverage.
Five Hour P&C Update
With Jeff Odom, FAIA instructor; Laura Pearce, Esq., FAIA vice president and general counsel; and Kyle Ulrich, CAE, FAIA senior vice president of Public Affairs
Every licensed P&C agent and customer rep must take this course during each two-year compliance period. Topics include recent legislation, ethics, insurance law and regulations, and wind mitigation.
Insight on Modern Day Cyber Exposures
with Travis Whitmill and Candace Funsch, Evolve MGA
Can your client survive a cyber-attack? Learn about the top two cyber claims (using real life examples), how coverage is triggered, and what to look for in a cyber policy. After this seminar, you will be able to effectively communicate why any business should purchase cyber insurance in two minutes or less.
Insurance Fraud & How to Prevent It
with Magali Roman, regional agency manager, Safelite AutoGlass.
Learn about insurance fraud’s financial impact on insurance companies and policyholders, and increase your understanding of the different types of insurance fraud and scams used to cheat insurance companies of billions of dollars a year.
This course has been approved for two hours of continuing education credit, #49417.
Time for a Frank Discussion with our Insureds
with Keith Jones, CPCU, CLU, ChFC, CASL, AAI; Commercial Lines Expert, Earl Bacon Agency
Time for “the talk.” No, not that talk…But a conversation with insureds about insurance topics that are sensitive (Active Shooter Coverage, Personal Carry Protection), overlooked (Mechanical Breakdown coverage for personal lines customers, Cyber Risk), or unaddressed (Business Auto Coverage form and ride-share issues; coverage for insureds with rental properties that are not lease on an annual basis—think Airbnb).
Join Keith for a real-world review of insurance subjects that will equip you to have a meaningful sit-down with your insureds.